My start9 server just died, no power light on. Checked all the connections. Waiting on a reply to my email. ππ #start9Fail
Discussion
They are also active on nostr :)
If you nostr:nprofile1qqs9df4h2deu3aae83fmet5xmrlm4w5l9gdnsy3q2n7dklem7ezmwfcpz4mhxue69uhhyetvv9ujuerpd46hxtnfduhsz3rhwvaz7tekd3jks6rev3ehyargv9nk66tnxe6h2dn5w43kuerk0fmnwcm4vfc8z6mgweu8j7fhdfhkjmmrxs6k66mnwg6x2cty9ehku6t0dchsz9mhwden5te0wfjkccte9ehx7um5wghxjmnxduhs5nd6j2 they usually reply in a day or two.
Even for a diy builder myself they have always been helpful ππ»
On average we reply in under 5 minutes through any of our official support channels. We're all over it of course, we take our products and support very seriously. Defective units happen
#fail2start9 ?
Do you know anyone with a multi meter ?
Might be worth checking the power supply itself is working as a first diagnostic test.
Hmm, not sure. Wouldnt know how to do that.
The owner of one would.
But basiclly turn the dial to < 20 DC V, put the black probe into the hole in the jack and touch the red one to the metal band just above the rubber where the cabe comes in.
This might help.
I got the probes the wrong way round so maybe I'm not the best person to take advice from ππ
Thanks i'll check in the shop if we have one of those meters.
Bummer. That didn't take long.
I just installed Start9 on an old micro computer to try it out. (2-core, 4GB RAM, 1TB storage)
So sorry to hear this π
What a bummer! I'm sorry to read this. I hope things go well with exchange/warranty (assuming it is new...).
Thank you, yes its brand new.
Sounds like maybe a defective unit. It happens with computers, we'll get you sorted our
Are you using an ups battery backup & surge protector? This is absolutely essential IMO.
We are rural and do get frequent power outages but even more dangerous is sudden low-voltage or power surges you may not even notice in the home but can be deadly to a node.
Was just looking at those on Amazon. Will be ordering one.
I learned that lesson myself the hard way!
Buy the best one you can afford. No need to overdo it but find a decent one. APC is the the brand I have and has been rock solid since purchase. Got it off Amazon, they make several sizes and models.
How do i know what size to get?
They are usually rated in W and VA.
Watts is the power capacity, you just need enough for your node (probably not much, check the specs) and whatever else you plan to plug in (such as modem etc). Add everything up and ensure some % of overage.
VA is the size of the battery. The higher VA the longer it will last in case of a power outage. If youβre just looking mostly for protection against over/under current a smaller size is fine. That will protect the hardware and allow you enough time to safely shutdown. If you want it to run for a few hours to stay online in case of extended outage, consider a higher VA rating.
Thanks for that infoπ