I agree, but I thought we were talking about documentation and technical writing. You seem to be talking about UX issues.

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I'm talking about perception and trust.

That's why I asked for an alternative, (and not for zealots to attempt to convert me).

Well, Sparrow has a great reputation, and is trusted by quite a few people. But if you're looking for an alternative, Electrum may be worth a look. It's an on-chain and Lightning wallet that's as full-featured as they come. You can run a full Lightning node with it. I believe it supports hardware wallets, but I haven't personally used that functionality so I can't really comment on that. Electrum has been around since 2010 or 2011, and is relied on by many bitcoiners. It's at least worth a look.

https://electrum.org