Hey nostr:npub15dc33fyg3cpd9r58vlqge2hh8dy6hkkrjxkhluv2xpyfreqkmsesesyv6e nostr:npub16dhgpql60vmd4mnydjut87vla23a38j689jssaqlqqlzrtqtd0kqex0nkq I’m having an issue redeeming a token from a sale almost two weeks ago. Where’s the best place to reach out for help? Thanks. 🙏
Discussion
What wallet are you trying to redeem your token to? You should also just be able to click "redeem" on the token to deposit the sats into your Lightning address.
Thanks for the quick reply. I was using Nostur but it doesn’t support gift-wrapped DMs, hence the delay. I just logged into 0xChat and saw the message, but the redeem card is only rendered when the token is by itself. I manually copied the token and tried to redeem in both 0xChat and cashu.me without success.
Do you know what mint you are using? Based on the error message, it might be a connection issue with the mint or wallet, not necessarily the token.
I’m using Minibits.
It could be a rate limit from attempting to redeem the token multiple times (cc nostr:nprofile1qqstxwlea9ah3u6kjjszu6a7lrnhqkfh8eptp2z6v0e9558tlkkl2rgpz4mhxue69uhhyetvv9ujuerpd46hxtnfduhsz9mhwden5te0wfjkccte9ec8y6tdv9kzumn9wshszxnhwden5te0wfjkccte9ekkjmnfvf5hguewvdshx6p07xr4s5), but I wouldn't think that likely. I would try to redeem it directly in nostr:nprofile1qqs2xugc5jyguqkj36rk0syv4tmnkjdtmtperttl7x9rqjy3ustdcvcppemhxue69uhkummn9ekx7mp0qy2hwumn8ghj7un9d3shjtnyv9kh2uewd9hj7qg6waehxw309aek2mnyd96zumn0wdnxcctjv5hxxmmd9uxa0uz8 instead if you can. It could also be that the token is in an outdated format (cashuA rather than cashuB), but I'm not sure how that's handled in 0xchat and cashumme.
cc nostr:nprofile1qqs84k6jpsav0jmdeqjn2zxlpnsajaw6f8l0m2d4e9t8gjsyn53s4nspzamhxue69uhhyetvv9ujuumfv9khxarj9e3k7mgpz3mhxue69uhhyetvv9ujuerpd46hxtnfduq3vamnwvaz7tmjv4kxz7fwdehhxarj9e3xzmnyhat8ky nostr:nprofile1qqs9pk20ctv9srrg9vr354p03v0rrgsqkpggh2u45va77zz4mu5p6ccpzemhxue69uhk2er9dchxummnw3ezumrpdejz7qgkwaehxw309a5xjum59ehx7um5wghxcctwvshszrnhwden5te0dehhxtnvdakz7qrxnfk
I would redeem it in Shopstr but I’ve refreshed several times and the order still doesn’t show up. Do I need certain relay settings? I noticed I don’t have any Cashu wallet relays. Would that have an effect?
It shouldn't affect the redemption of the token if you don't have wallet relays set. Have you tried loading more? That should bring up the past payment messages.
Yeah I tried loading more several times too but it doesn’t bring up anything. I was able to redeem the token although there was an error. Now, the wallet says 2100 sats but I noticed it says 0 sats next to the mint URL.
Who do I contact to get my sats out? Is this an issue on nostr:npub15dc33fyg3cpd9r58vlqge2hh8dy6hkkrjxkhluv2xpyfreqkmsesesyv6e or nostr:npub1kvaln6tm0re4d99q9e4ma788wpvnw0jzkz595cljtfgwhldd75xsj9tkzv end?
Both errors are unhandled javascript errors (not returned by the mint)
What about these errors? I seem to have redeemed the token but I can’t get the sats out of the Shopstr wallet (via ecash or lightning).
Ecash is similar to paper bills and so is the role of a wallet. Only the wallet knows how much ecash is in, issuer (mint) has no idea where the ecash is kept, only how much was issued in total.
I've had similar issues. Was able to redeem when connected via a different network (i.e. via 5G instead of WiFi). No idea why that would make the difference, but it did.
Thank you so much. I was able to get the sats out via 5G too. 🙏
Glad that worked!
There's definitely some growing pains before we can really use Shopstr as a primary online store-front, given that so many Nostr clients don't yet support gift-wrapped DMs and redeeming eCash can still be so touchy for some reason. Unfortunately, there is no way to list an item on any NIP-99 marketplace and NOT have it show up on Shopstr, too. It wouldn't be so bad if you could avoid the possibility of buyers going through Shopstr to purchase your goods.
For the time being, I must recommend that anyone listing items on ANY NIP-99 marketplace ensure that they have a client that accepts NIP-17 DMs and that they check for message requests on a regular basis.
Thanks for the info. I think I’m going to give Plebeian Market a try. Have you used it or heard any feedback about it?
I have not used it at all. It is a bit different from NIP-99 marketplaces like Shopstr is based on. Instead, the spec is defined in NIP-15. Unfortunately, I don't have any experience using this type of marketplace.