Replying to Avatar mrecheese 🧀

Try formatting it on a Windows machine if you haven't already. That's the only way mine would work. I don't know enough to know why the same format on Linux and Win is different.
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Terry Yiu 11mo ago

I formatted the drive to EXT4 per the Start9 documentation on macOS. I haven’t owned Windows machines in over 10 years.

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mrecheese 🧀 11mo ago

Same here. I did it in Linux exactly as instructed and it didn't see the drive. Someone in the community forums mentioned formatting with Windows, so I tried it and it worked perfectly. I could never get the network backups to work, either. I'm hoping that all gets ironed out in the big update.