Try formatting it on a Windows machine if you haven't already. That's the only way mine would work. I don't know enough to know why the same format on Linux and Win is different.
This. My nostr:npub126ntw5mnermmj0znhjhgdk8lh2af72sm8qfzq48umdlnhaj9kuns3le9ll laptop doesn’t recognize my new external SSD for some reason. 😔
Discussion
I formatted the drive to EXT4 per the Start9 documentation on macOS. I haven’t owned Windows machines in over 10 years.
Same here. I did it in Linux exactly as instructed and it didn't see the drive. Someone in the community forums mentioned formatting with Windows, so I tried it and it worked perfectly. I could never get the network backups to work, either. I'm hoping that all gets ironed out in the big update.