I guess you could also use a nostr community as ticketing system. Makes me think maybe we need a new kind event and NIP? nostr.tickets

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I would love to leverage Nostr, but a lot of my clients don't even know what Nostr is 😅

ok. then maybe one of the solutions I linked in the other comment. But you did spark an idea 😉

I like JIRA, but it's crazy-complex for small project.

Also used Zendesk or Trello. None if it is self-hosted, anymore, tho.