I didn’t want to have to write this review of nostr:npub1jg552aulj07skd6e7y2hu0vl5g8nl5jvfw8jhn6jpjk0vjd0waksvl6n8n Green, but I think it’s fair under the circumstances.
Discussion
Hold up.
I primarily always used this wallet for on chain on mobile/desktop. I tell people to use it for on chain onboarding because it's easy to just write your words, test and be done.
The dude in the screenshot is clearly talking about the Lighting feature, which I have never seen. Don't know where the lightning button is, but ok. They must have removed the feature then cause one I didn't even know it existed and two, I found one video on YT talking about it with 800views.
Another thing, there's a huge splash screen clearly telling everyone this is a beta feature and to use it at your own risks. What. Is. Going. On? What am I missing here?
It’s a beta feature. That’s acceptable. What’s not is the lack of communication when people are testing it. I’m providing user feedback and they’re not even responding to support tickets.
I stopped at the "LN feature being a beta feature". Excuse me.. can't you submit an Issue directly on GH? Just curious.
When the transaction fails you get an instant pop up to submit a support ticket, and an automatic email is generated promising a reply within 24 hours.
You really shouldn’t have to go to GitHub to report a problem.
I'm fighting a weird fight. So what would you suggest since customer service didn't work? We take it to Nostr maybe they'll react? I see they're tagged here on this post. Well since they didn't reply back for a few months via email, maybe they'll feel so much pressure here. Lets see, I'm curious...🤞😬👀👨💻
I messaged them on Telegram and it also took them two months to reply, to basically say it’s still broken and maybe it will get fixed in a future update.
This is why I stopped using them awhile ago.
Thank you very much for sharing.
I agree, blockstream green is terrible as is their lightning implementation. Totally fair review.
So, there have been several times where I attempted to pull funds out of greens lightning and got an error message. I would return to it after a while and successfully pull out all my funds to phoenix. The only thing I disagree with in your post is how nice you were about the problem. It's beyond terrible and would be criminal to recommend to anyone the way it works currently.
Yikes still no help from them huh 🤔?!?
I have a relatively small amount on chain on my jade / green wallet that I’m probably going to sweep this weekend because this shit doesn’t sit well with me.
Thanks for sharing. Very disappointing.
Well said, and more than fair 🤙💜
Valid: LN experiment and customer support sucks 🤙🏽
Onchain work ok?
So I was playing around with it and while receiving sats works very well sending is horrible. I have found that I've been able to send out 60k sats at a time to my Zeus embedded node. Blixt didnt work at all even for 1k sats. Havent tried Phoneix. Might be able to do this to empty the wallet. To be fair its experimental so I wouldn't put anything you are not willing to lose for testing
I think it’s fair to expect a wallet with supposedly reputable names behind it to at least function at a bare minimum level. I assumed there would be bugs (and there are others that affect UX) but it’s the combination of been completely broken AND the lack of communication that’s the problem. Experimental is fine, but is their user support system also experimental?
