Nostr Web Client

This is another correct answer. You start with the chat bot and eventually they'll run out of answers and you will be asked if you want a call. The phone calls I've had =about 3 in the last 2 years) were staffed by reps that were very attentive.

Maria2000 9mo ago

Ah, ok. I tried the chat bot, but didnt continue far enough. Thanks.

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Discussion

₿lockchainYog丰 9mo ago

Did you ask the chat bot to speak to a representative?

Maria2000 9mo ago

Yes, just got off the chat box. Didnt get a phone call, but i was able to get a human on the chat. Got my issue resolved. The phone number listed doesnt work anymore though.

Silner 9mo ago

To be fair I don't know if the UK one still works. I haven't used it in a while. It used to be a normal London number 0207 084 7911

₿lockchainYog丰 9mo ago

Great 👍🏽

beejay 9mo ago

Yeah, if all the chatbot does is keep redirecting you to item selection, or keeps telling you your item was delivered, you have to click on the "I need help with something else" prompt. Then it will eventually show you the selection of whether to chat with a human or get a phone call. Then they call you instantly. No matter time of day. I did it at 10 pm once.

Maria2000 9mo ago

Thank you🙏