Dang it, I'm sorry that it's not working. This is the only time we've seen this not working.
- We can refund the Pro sub. Checking one more thing on the backend first.
- You can delete that account on the Account screen or keep it as free, either way
- Are you going to try a new account for Pro after?
Thank you for being so patient! Maybe in the future we can use nostr:nprofile1qqs8t4ehcdrjgugzn3zgw6enp53gg2y2gfmekkg69m2d4gwxcpl04ac04xqkm to handle support requests like this.
Yes, seems that Nostr DMs are completely useless. Using White Noise would be a great upgrade for your support.
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