They initiated a refund dispute on the payment gateway

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That sucks.

Lame.

Would have helped if you’d marked as paid immediately instead of wait for the payment to be completed? (In case you were buying)

On the payment gateway. Sounds like he was selling BTC and then the bank reversed the payment.

Then it should be done on a buffer account and only finish the trade once you leave the buffer account to zero

Sucks massive balls. But you're right, thats one way to alleviate this, but its a pain in the ass. I hadnt even thought about this scenario for a seller.

The buffer account is always recommended since the bank can freeze your account at any time either because they find out or suspect you are trying to scape with crypto either somebody does a reversal. I learned this the hard way

I've always been using a buffer account out of sheer paranoia, lol. Good to know now that its not optional practice.

Also the stable coins (usually better premium rates) : crypto->stable->neobank->(bank)->ATM

Obviously p2p face to face is always better for crypto->cash or of course using it straight with #BTC #LN or #XMR

So buffer account just means an extra account for robo sats trades?

I literally use a different bank 😬

So different bank different account, but how does that stop the other party from calling back their payment?

You receive payment for the sats you probably shouldnt have sold, you move that fiat from the buffer account to your regular bank account, theeen you hit "received" or whatever its called in robosats and robosats releases the sats to the buyer.

I see. That way the money is already gone and can't be called back, after that they could only try to report you for scamming but wouldn't really have any base for that. Thanks for clearing that up!

Banks can still put you into debt.

Definitely

Yay, classic fiat world, where payment is not final. :(

This is one of the reasons, I buy and sell ONLY for cash.

Btw, have you tried nostr:nprofile1qqsd54k9fd0xwjwkttgr3svkg7reftu5una95nhacg95nxq7fmzkdscppemhxue69uhkummn9ekx7mp0z349js? It's made by SatoshiLabs (they also make Trezor).

Did you keep your robot token? Save all the data you have about the trade in nostr:nprofile1qqsyx53h3h7ec4fwlspjq0kqec5gv54t7rc48xdtq6q4y94wsw4fnjqprdmhxue69uhkummnw3ezuumpw3ehgunpd35kztnrdakj7qghwaehxw309aex2mrp0yhrq7rrdpshgtnrdakj7qg4waehxw309aex2mrp0yhxgctdw4eju6t09uhgml9t, some platforms will consider it