**Job Descriptions for Boaz Trading PLC’s Systems Team**
*Driving tech innovation to ensure eco-friendly, efficient, and customer-centric garment care in Ethiopia.*
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### **1. IT Manager**
**Position Title**: IT Manager
**Department**: Technology & Innovation
**Reports To**: Chief Technology Officer (CTO)
**Location**: Addis Ababa, Ethiopia
**Job Type**: Full-Time
**Summary**
Lead the development and management of Boaz’s bilingual (Amharic/English) mobile app, integrating cutting-edge technology to enhance customer bookings, loyalty programs, and operational efficiency.
**Key Responsibilities**
- Oversee the design, updates, and optimization of the mobile app for low-data environments.
- Collaborate with Qene Technologies to integrate RFID tracking and telebirr/HelloCash payment gateways.
- Train staff on app functionality and troubleshoot technical issues.
- Ensure seamless integration of SMS surveys and loyalty rewards into the app.
**Qualifications**
- Bachelor’s degree in Computer Science, IT, or related field.
- 5+ years in mobile app management, preferably with bilingual platforms.
- Experience in agile development and UI/UX design.
**Skills**
- Proficiency in Amharic/English app localization.
- Project management (e.g., Jira, Trello).
- Knowledge of Ethiopian digital adoption trends.
**Benefits**
- Competitive salary (ETB 35,000–45,000/month).
- Health insurance and professional development stipends.
- Flexible work hours.
**Application Instructions**
Submit your CV and portfolio to **techjobs@boazcleancare.et** with the subject line **“IT Manager Application – [Your Name]”** by **[Insert Deadline]**.
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### **2. Cybersecurity Expert**
**Position Title**: Cybersecurity Expert
**Department**: Technology & Innovation
**Reports To**: IT Manager
**Location**: Addis Ababa, Ethiopia
**Job Type**: Full-Time
**Summary**
Protect Boaz’s digital infrastructure and customer data through robust cybersecurity measures, ensuring compliance with Ethiopian regulations.
**Key Responsibilities**
- Encrypt customer payment data (telebirr/HelloCash) and CRM systems.
- Conduct audits to comply with Ethiopia’s *Data Protection Proclamation*.
- Monitor RFID and IoT systems for vulnerabilities; implement firewalls.
- Train staff on phishing prevention and secure data practices.
**Qualifications**
- Bachelor’s degree in Cybersecurity, IT, or related field.
- 3+ years in cybersecurity roles, preferably in e-commerce.
- Certifications: CEH, CISSP, or CompTIA Security+.
**Skills**
- Expertise in encryption tools (e.g., SSL, AES).
- Knowledge of Ethiopian cyber laws.
- Strong analytical and communication skills.
**Benefits**
- Salary: ETB 30,000–40,000/month.
- Wellness programs and gym memberships.
- Annual tech allowance (ETB 10,000).
**Application Instructions**
Email your CV and certifications to **cyberjobs@boazcleancare.et** with the subject line **“Cybersecurity Expert Application – [Your Name]”** by **[Insert Deadline]**.
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### **3. Solar Systems Engineer**
**Position Title**: Solar Systems Engineer
**Department**: Technology & Innovation
**Reports To**: Chief Sustainability Officer (CSO)
**Location**: Addis Ababa, Ethiopia
**Job Type**: Full-Time
**Summary**
Design and maintain solar-powered systems to reduce energy costs by 30% and align with Ethiopia’s CRGE strategy.
**Key Responsibilities**
- Install and optimize solar thermal dryers and Tesla Powerwall battery storage.
- Partner with SEDAE for grid integration and maintenance training.
- Track energy savings (e.g., 12 tons CO₂ reduction/year) for CSR reporting.
**Qualifications**
- Bachelor’s degree in Renewable Energy, Electrical Engineering, or related field.
- 3+ years in solar system design, preferably in East Africa.
- Proficiency in AutoCAD or PVsyst.
**Skills**
- IoT energy monitoring.
- Knowledge of Ethiopia’s solar incentives.
- Fluent in Amharic.
**Benefits**
- Salary: ETB 40,000–50,000/month.
- Performance bonuses tied to energy savings.
- Participation in company eco-initiatives.
**Application Instructions**
Send your CV and project portfolio to **solarjobs@boazcleancare.et** with the subject line **“Solar Engineer Application – [Your Name]”** by **[Insert Deadline]**.
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### **4. RFID Specialist**
**Position Title**: RFID Specialist
**Department**: Technology & Innovation
**Reports To**: IT Manager
**Location**: Addis Ababa, Ethiopia
**Job Type**: Full-Time
**Summary**
Implement RFID tracking systems to ensure garment transparency, quality control, and logistics efficiency.
**Key Responsibilities**
- Deploy RFID tags for real-time tracking from kiosk pickup to delivery.
- Integrate RFID data with the mobile app for customer notifications.
- Troubleshoot scanners and optimize delivery routes using AI tools.
**Qualifications**
- Bachelor’s degree in IT, Logistics, or related field.
- 2+ years in RFID/IoT systems, preferably in retail or supply chain.
- Experience with Zebra RFID readers or Impinj software.
**Skills**
- Data analysis (e.g., Power BI).
- Problem-solving in low-tech environments.
- Basic Amharic proficiency.
**Benefits**
- Salary: ETB 25,000–35,000/month.
- Transportation allowance (ETB 5,000/month).
- Career growth opportunities.
**Application Instructions**
Submit your CV to **rfidjobs@boazcleancare.et** with the subject line **“RFID Specialist Application – [Your Name]”** by **[Insert Deadline]**.
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**Equal Opportunity Employer**: Boaz Trading PLC values diversity and encourages applications from women, minorities, and individuals passionate about Ethiopia’s green economy. 🌱💻
**Job Descriptions for Boaz Trading PLC’s Sales Team**
*Addis Ababa, Ethiopia*
*Building Client Loyalty, Corporate Partnerships, and Equitable Service Excellence*
---
### **1. Sales Manager**
**Position Title**: Sales Manager
**Department**: Sales & Business Development
**Reports To**: Chief Commercial Officer (CCO)
**Location**: Addis Ababa, Ethiopia
**Job Type**: Full-Time
**Summary**:
Lead B2B sales strategies to secure partnerships with corporate clients (e.g., Ethiopian Airlines, luxury hotels), balancing premium services for expatriates with affordability for middle-class Ethiopians.
**Key Responsibilities**:
- Negotiate bulk cleaning contracts with corporate clients, tailoring terms to budgets and sustainability goals.
- Develop pricing models for premium services (e.g., express cleaning) and affordable membership plans.
- Build relationships with procurement managers in hospitality, aviation, and government sectors.
- Collaborate with Marketing to align sales strategies with eco-friendly branding and cultural campaigns.
- Track revenue targets and report on client retention rates.
**Qualifications**:
- Bachelor’s degree in Business, Marketing, or related field.
- 5+ years in B2B sales, preferably in hospitality, aviation, or retail sectors.
- Fluency in Amharic and English; deep understanding of Ethiopian market dynamics.
**Skills**:
- Contract negotiation, CRM software (e.g., Salesforce), cross-cultural communication.
**Benefits**:
- Performance bonuses, travel allowances, professional development in sustainable business practices.
**Application Instructions**:
Submit your CV to **careers@boazclean.et** with the subject line: *Sales Manager Application – [Your Name]*.
---
### **2. Account Executive (Events & Weddings)**
**Position Title**: Account Executive (Events & Weddings)
**Department**: Sales & Business Development
**Reports To**: Sales Manager
**Location**: Addis Ababa, Ethiopia
**Job Type**: Full-Time
**Summary**:
Close contracts for bulk cleaning services tailored to weddings, cultural events, and corporate conferences, emphasizing care for traditional Ethiopian attire.
**Key Responsibilities**:
- Design customized cleaning packages for *habesha kemis*, *netela*, and modern event wear.
- Partner with wedding planners and event organizers to offer competitive pricing and express services.
- Conduct client consultations to align services with cultural expectations (e.g., starch-free pressing).
- Achieve monthly sales targets for event-based revenue streams.
- Collect feedback to refine offerings for Ethiopia’s festive seasons (e.g., Timket, Meskel).
**Qualifications**:
- Bachelor’s degree in Marketing, Event Management, or related field.
- 3+ years in sales, with experience in Ethiopian wedding/event industries.
- Proficiency in Amharic (required); additional local languages (a plus).
**Skills**:
- Relationship management, cultural sensitivity, persuasive communication.
**Benefits**:
- Commission-based incentives, cultural immersion training, flexible scheduling.
**Application Instructions**:
Submit your CV to **careers@boazclean.et** with the subject line: *Account Executive Application – [Your Name]*.
---
### **3. Customer Success Manager**
**Position Title**: Customer Success Manager
**Department**: Sales & Business Development
**Reports To**: Chief Commercial Officer (CCO)
**Location**: Addis Ababa, Ethiopia
**Job Type**: Full-Time
**Summary**:
Drive customer retention through the “Clean & Earn” loyalty program and feedback-driven service improvements.
**Key Responsibilities**:
- Manage the loyalty program, including points accrual, rewards redemption, and member engagement.
- Analyze SMS survey data (Amharic/English) to resolve complaints and enhance service quality.
- Onboard corporate clients and expatriates, ensuring seamless integration with Boaz’s app and delivery services.
- Collaborate with CSR teams to link loyalty rewards to community initiatives (e.g., tree planting for points).
- Monitor churn rates and implement retention strategies for diverse customer segments.
**Qualifications**:
- Bachelor’s degree in Business, Psychology, or related field.
- 3+ years in customer success, preferably in retail or subscription services.
- Experience with loyalty platforms and bilingual customer engagement.
**Skills**:
- Data-driven decision-making, conflict resolution, CRM expertise (e.g., HubSpot).
**Benefits**:
- Health insurance, team-building retreats, sustainability workshops.
**Application Instructions**:
Submit your CV to **careers@boazclean.et** with the subject line: *Customer Success Manager Application – [Your Name]*.
---
### **4. Community Outreach Lead**
**Position Title**: Community Outreach Lead
**Department**: Sales & Business Development
**Reports To**: Head of CSR & Marketing
**Location**: Addis Ababa, Ethiopia
**Job Type**: Full-Time
**Summary**:
Forge partnerships with NGOs and community groups to drive CSR-aligned marketing and equitable service access.
**Key Responsibilities**:
- Partner with *Addis Ababa Women’s Association* to promote women’s empowerment through Boaz’s technician training programs.
- Organize community workshops on sustainable garment care in Amharic and local dialects.
- Integrate CSR initiatives into marketing campaigns (e.g., “Clean for a Cause” discounts).
- Represent Boaz at cultural festivals and eco-awareness events to build brand trust.
- Measure the impact of outreach programs on customer acquisition and loyalty.
**Qualifications**:
- Bachelor’s degree in Social Work, Communications, or related field.
- 3+ years in community engagement, NGO partnerships, or CSR roles.
- Deep understanding of gender dynamics and sustainability in Ethiopia.
**Skills**:
- Public speaking, event planning, grassroots marketing.
**Benefits**:
- CSR leadership training, community impact awards, flexible hours.
**Application Instructions**:
Submit your CV to **careers@boazclean.et** with the subject line: *Community Outreach Lead Application – [Your Name]*.
---
### **Why Join Boaz?**
- Competitive salaries, gender-inclusive policies, and opportunities to drive Ethiopia’s sustainable future.
- Commitment to cultural preservation, affordability, and premium service excellence.
*Boaz Trading PLC is an equal-opportunity employer. Fluency in Amharic is preferred for roles involving local community engagement.*
**Job Descriptions for Boaz Trading PLC’s Accounting Team**
*Addis Ababa, Ethiopia*
*Aligning Financial Strategy with Sustainability and Growth*
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### **1. Chief Financial Officer (CFO)**
**Position Title**: Chief Financial Officer (CFO)
**Department**: Accounting & Finance
**Reports To**: Chief Executive Officer (CEO)
**Location**: Addis Ababa, Ethiopia (with travel to Hawassa/Bahir Dar)
**Job Type**: Full-Time
**Summary**:
Lead financial strategy to achieve **9% annual ROI** by balancing localized pricing, premium services, and sustainable franchise expansion across Ethiopia.
**Key Responsibilities**:
- Develop ROI models for franchise growth in Hawassa and Bahir Dar, leveraging Ethiopia’s SME tax incentives and CRGE grants.
- Oversee financial planning for eco-initiatives (e.g., solar rebates, CSR programs).
- Align pricing strategies to serve both middle-class households and expatriates.
- Collaborate with Legal Team to structure franchise agreements under Ethiopia’s *Commercial Code*.
- Report to stakeholders on fiscal performance, sustainability metrics, and market expansion.
**Qualifications**:
- Master’s degree in Finance, MBA, or related field; CPA/ACCA certification preferred.
- 10+ years in financial leadership roles, preferably in Ethiopian retail or green sectors.
- Expertise in Ethiopia’s FDI policies and regional market dynamics.
**Skills**:
- Strategic investment analysis, bilingual fluency (Amharic/English), cross-cultural negotiation.
**Benefits**:
- Equity participation, leadership training, travel allowances for franchise site visits.
**Application Instructions**:
Submit your CV to **careers@boazclean.et** with the subject line: *CFO Application – [Your Name]*.
---
### **2. Certified Public Accountant (CPA)**
**Position Title**: Certified Public Accountant (CPA)
**Department**: Accounting & Finance
**Reports To**: Chief Financial Officer (CFO)
**Location**: Addis Ababa, Ethiopia
**Job Type**: Full-Time
**Summary**:
Ensure tax compliance and optimize filings under Ethiopia’s SME-friendly policies to support financial sustainability.
**Key Responsibilities**:
- Prepare and file corporate tax returns, leveraging Ethiopia’s *SME Tax Incentives Proclamation*.
- Ensure compliance with *Ethiopian Revenue and Customs Authority (ERCA)* regulations.
- Advise on VAT exemptions for eco-friendly equipment imports (e.g., solar dryers).
- Train staff on Ethiopia’s evolving tax codes and financial reporting standards.
**Qualifications**:
- CPA certification; bachelor’s degree in Accounting or Taxation.
- 5+ years in Ethiopian tax compliance, ideally with green businesses or franchises.
**Skills**:
- Proficiency in ERP software (e.g., Peachtree), audit management, attention to detail.
**Benefits**:
- Tax law certification sponsorships, performance bonuses, health insurance.
**Application Instructions**:
Submit your CV to **careers@boazclean.et** with the subject line: *CPA Application – [Your Name]*.
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### **3. Financial Analyst**
**Position Title**: Financial Analyst
**Department**: Accounting & Finance
**Reports To**: Chief Financial Officer (CFO)
**Location**: Addis Ababa, Ethiopia
**Job Type**: Full-Time
**Summary**:
Track and optimize ROI for budget reallocations, such as shifting yacht sponsorship funds to eco-initiatives.
**Key Responsibilities**:
- Analyze financial impact of eco-investments (e.g., 30% energy cost reduction from solar dryers).
- Model ROI for reallocating 5.65M ETB from sponsorships to community programs.
- Prepare dashboards on cost savings, revenue growth, and CRGE grant utilization.
- Partner with Sustainability Team to quantify environmental savings in financial terms.
**Qualifications**:
- Bachelor’s degree in Finance, Economics, or Data Analytics.
- 3+ years in financial analysis, preferably in renewable energy or Ethiopian retail.
**Skills**:
- Advanced Excel/Power BI, data storytelling, bilingual reporting (Amharic/English).
**Benefits**:
- Professional development in green finance, flexible work arrangements.
**Application Instructions**:
Submit your CV to **careers@boazclean.et** with the subject line: *Financial Analyst Application – [Your Name]*.
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### **4. Tax Advisor (CRGE & Energy Specialist)**
**Position Title**: Tax Advisor (CRGE & Energy Specialist)
**Department**: Accounting & Finance
**Reports To**: Chief Financial Officer (CFO)
**Location**: Addis Ababa, Ethiopia
**Job Type**: Full-Time
**Summary**:
Maximize tax rebates and grants tied to Ethiopia’s Climate-Resilient Green Economy (CRGE) strategy and solar adoption.
**Key Responsibilities**:
- Secure solar energy tax rebates (up to 40%) under Ethiopia’s *Renewable Energy Proclamation*.
- Apply for CRGE grants to fund women’s training programs and eco-tech upgrades.
- Advise on customs duty exemptions for imported GreenEarth® solvents.
- Monitor legislative changes impacting sustainability-linked tax benefits.
**Qualifications**:
- Degree in Tax Law, Environmental Economics, or related field.
- 3+ years in tax advisory roles, with expertise in Ethiopian environmental policies.
**Skills**:
- Grant writing, regulatory lobbying, cost-benefit analysis.
**Benefits**:
- Attendance at CRGE forums, transportation allowance, wellness programs.
**Application Instructions**:
Submit your CV to **careers@boazclean.et** with the subject line: *Tax Advisor Application – [Your Name]*.
---
### **Why Join Boaz?**
- Competitive salaries, hybrid work options, and opportunities to shape Ethiopia’s green economy.
- Commitment to gender equity, cultural preservation, and sustainable development.
*Boaz Trading PLC is an equal-opportunity employer. Amharic fluency preferred but not mandatory for expatriate roles.*
Executive Summary
Boaz Trading PLC proposes launching a premium dry-cleaning service in Addis Ababa, Ethiopia, targeting urban professionals, expatriates, and affluent households. With Ethiopia’s rapid urbanization and rising middle class, the demand for convenient, high-quality garment care is growing. Key highlights:
- Total Project Cost: 22,600,000 ETB ($400,000 USD)*.
- ROI: 9% annually (2,034,000 ETB returns on 22.6M ETB investment).
- Monthly Cash Flow: 169,500 ETB ($3,000 USD).
- Unique Edge: Eco-friendly technology, luxury branding via strategic sponsorships, and localized pricing aligned with Ethiopian purchasing power.
- Yacht Racing Sponsorship: 5,650,000 ETB ($100,000) allocated to build brand prestige among high-net-worth clients.
*Exchange rate: 1 USD = 56.5 ETB (as of 2023).
---
Mission & Vision Statement
- Mission: “Provide accessible, eco-conscious garment care that aligns with Ethiopia’s urban growth and sustainability goals.”
- Vision: “Redefine dry cleaning in Addis Ababa by 2026 through innovation and exceptional service.”
---
Company Description
- Parent Company: Boaz Trading PLC (diversified Ethiopian enterprise).
- Focus: Premium dry cleaning with a dual emphasis on quality and affordability, leveraging Ethiopia’s rising purchasing power.
- Location: Prime areas in Addis Ababa (Bole, Kazanchis).
- Ethiopian Context: Tailored services for traditional garments (e.g., *habesha kemis*) and modern wear.
Market Analysis
- Market Size: Addis Ababa’s population (4.8 million) and growing middle class (30% of urban households).
- Demand Drivers:
- Increasing white-collar workforce (government, NGOs, private sector).
- Limited competition: Only 3 formal dry cleaners in Addis.
- Cultural demand for garment care (e.g., weddings, holidays).
- Purchasing Power:
- Average monthly income in Addis: 8,000–15,000 ETB.
- Price sensitivity: Services priced 10–15% below global averages.
---
Competitive Analysis
- Competitors:
- Local: Small, informal cleaners with outdated methods.
- Multinational: Absent due to low perceived ROI.
- Boaz’s Edge:
- Advanced eco-friendly technology (reduces water/energy use).
- Amharic/English bilingual customer service.
- Partnerships with Addis Ababa luxury hotels.
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SWOT Analysis
| Strengths | Weaknesses |
|------------------------------|-------------------------------|
| First-mover advantage | High upfront costs |
| Local market expertise | Limited brand awareness |
| Opportunities | Threats |
| Ethiopia’s FDI growth | Currency volatility (ETB/USD) |
| Corporate contracts (hotels) | Power outages |
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Target Market & Customer Segmentation
- Primary:
- Urban professionals (25–45 years).
- Expatriates and diplomats.
- Secondary:
- Hotels and event planners (weddings, conferences).
- Luxury retail stores (garment repairs).
Product/Service Line
- Core Services:
- Dry cleaning (Western and traditional attire).
- Alterations and embroidery.
- Premium Add-Ons:
- Fragrance infusion (local scents like *tenadam*).
- 24-hour express service (+20% fee).
Pricing Strategy
- Localized Pricing:
- Shirt: 150 ETB (vs. 200 ETB informal competitors).
- Suit: 400 ETB.
- Habesha Kemis: 600 ETB (specialized care).
- Membership Model: 1,000 ETB/month for 10 garments.
---
Marketing & Sales Strategy
- Yacht Racing Sponsorship: 5.65M ETB for branding at international regattas in Ethiopia (e.g., Lake Tana events).
- Localized Tactics:
- Social media: Facebook/Telegram campaigns (low internet cost).
- Flyers in shopping malls (Addis Mall, Friendship Center).
- Partnerships: Collaborate with Sheger Park for eco-awareness campaigns.
Distribution & Supply Chain
- Central Facility: Bole area (high visibility).
- Pickup Points: Partner with *kiosks* in office complexes (e.g., Ethiopian Airlines HQ).
- Delivery: Motorcycle fleet for last-mile service.
---
Customer Relationship Management
- Loyalty Program: “Clean & Earn” points for discounts.
- Feedback System: SMS surveys (Amharic language).
Organizational Structure
- CEO: Ethiopian entrepreneur with hospitality experience.
- Operations Manager: Oversee Addis Ababa logistics.
- Marketing Lead: Focus on local partnerships.
---
Operations Plan
- Equipment: 11.3M ETB ($200,000) for solvent-free machines.
- Hours: 8 AM–8 PM, Monday–Saturday.
- Power Backup: Generators to mitigate outages.
Financial Projections (ETB)
| Year 1 | Year 2 | Year 3 |
|----------------------|---------------------|---------------------|
| Revenue: 3.6M ETB | 7.2M ETB | 10.8M ETB |
| Expenses: 2.8M ETB | 4.5M ETB | 6.2M ETB |
| Net Cash Flow: 800,000 ETB | 2.7M ETB | 4.6M ETB |
| ROI: 9% (2.03M ETB/year) |
---
Funding Request
- Total Ask: 22.6M ETB ($400,000).
- Use of Funds:
- Equipment: 11.3M ETB.
- Sponsorship: 5.65M ETB.
- Marketing: 3.39M ETB.
- Working Capital: 2.26M ETB.
Risk Assessment & Mitigation
- Currency Risk: Offer USD pricing for expatriates.
- Operational Risk: Partner with Ethiopian Electric Power for priority service.